Practical training to help teams work better, build stronger products and drive meaningful outcomes.
11,500+ Professionals Trained Worldwide
Future-ready training for modern product and design teams
TRAINING BUILT FOR REAL WORK
We don’t just teach theory. We are practitioners, so our workshops, courses and talks focus on real-world challenges. Whether you're leading a product team, defining strategy or presenting your ideas, we meet you where you are and help you take the next step.
PRODUCT DISCOVERY & LEAN UX
Our flagship course focuses on building cross- functional collaboration and customer empathy in your agile product development teams.
LEAN PRODUCT
MANAGEMENT
A superset of the product discovery class. This class helps product managers structure their work, moving from old-school industrial methods to modern lean and agile techniques.
OBJECTIVES & KEY RESULTS
Bring your entire organization into alignment with OKRs. This course is designed to teach everyone in your company the benefits and proper usage of this human-centred goal-setting framework.
STORYTELLING FOR GREAT COMMUNICATION
Stop reading your slides. Start telling great stories. Make an impact. Public speaking and presentation skills for everybody. Feel more confident. Get your point across.
New Courses for 2026
COMING SOON
Tech is changing fast, and the way we work is changing with it. Our new courses help you stay effective—whether you’re leading projects or building AI-powered products. Some go deep on AI, some don’t, but all use AI as a practical tool to deliver customer-focused results.
New Courses:
Lean Product Management for Leaders
AI Product Management: From Idea to Shipped
Lean UX in the Age of AI: Validating AI-Generated Work for Better Design Outcomes
Outcomes for Product Teams
Product Management in the AI Age: Mastering AI Tools for Modern Product Work
Want more info? Contact us
Flexible Formats That Fit Your Team
TRAINING BUILT FOR REAL WORK
All our workshops and courses are available in person and online. We offer live, interactive sessions that can be delivered on-site or remotely wherever your team is located. Our programs are created by Jeff Gothelf, Josh Seiden and led by our Certified Training Partners worldwide.
WORKSHOPS
IN-HOUSE TRAINING
TALKS & KEYNOTES
SELF-PACED COURSES
Our Training Topics
Product Discovery & Lean UX
STRENGTHEN CROSS-FUNCTIONAL COLLABORATION IN PRODUCT TEAMS
Product Discovery and Lean UX bring together designers, product managers and software developers in a way that embraces the inherent agility of modern software systems. We use the Lean Product canvas to teach your teams the proper way to frame their business problems, identify their target audience, define outcome-based goals and then test those assumptions in the fastest way possible.
LEARNING GOALS
→ Work from a problem statement not a solution to implement
→ Define a specific target audience and validate their needs
→ Set outcome-based goals
→ Design and execute rapid experiments
→ Get to market faster
→ Build and design the right products for your customers
Lean Product Management
Lean product management is focused on product managers working to improve their practice and shift their mindset from simply delivering features to navigating the uncertainty of digital product development AND bringing their teams along with them.
LEAD PRODUCT TEAMS THROUGH UNCERTAINTY, NOT CHECKLISTS
LEARNING GOALS
→ Define a product strategy in a short amount of time
→ Identify OKRs that mean success for your product strategy
→ Declare all the basic assumptions around your initiative
→ Write and test solution hypotheses
→ Get ideas to market quickly
→ Build a learning loop with your customers
→ Integrate continuous learning and iteration into your product roadmaps
→ Increase the agility of the team and the organization
Objectives & Key Results
ALIGN YOUR COMPANY WITH OKRS THROUGH HUMAN- CENTERED GOAL-SETTING
Everyone has a customer. Even the folks in HR, marketing, legal and finance. OKRs help your company set goals that keep the humans you serve at the top of mind. In this groundbreaking workshop based on Jeff Gothelf and Josh Seiden's best-selling book, Who does what by how much?, this masterclass in objectives and key results impresses a mindset shift on your teams that the only real way to set goals and measure success is through meaningful changes in human behavior.
LEARNING GOALS
→ Align the organization around the same goals
→ Understand the difference between outputs and outcomes
→ Define who your "customer" is regardless of what your job is
→ Write excellent objective and key result statements
→ Build in a continuous OKR practice
→ Create a culture that obsesses over the humans that you serve
→ Massively improve organizational agility
Storytelling for Great Communication
MAKE EVERY PRESENTATION CLEAR, STRONG AND UNFORGETTABLE
Corporate employees are often asked to share their work, and yet most of us have never had a chance to learn how to do this well. The result? Wasted time, dull meetings, and missed opportunities. Important ideas
get lost because they’re not communicated clearly.
This workshop fixes that. Using a mix of lecture, practice, example videos and hands-on presentation practice we introduce a concise set of tools proven to make your next pitch compelling and effective.
LEARNING GOALS
→ Understand the basic principles of a "story"
→ Know how to structure a presentation
→ Understand basic slide design fundamentals
→ Understand how and why to add humor into your presentations
→ Become a compelling storyteller
→ Get your point across clearly
→ Resolve issues / move them forward more effectively
→ Influence colleagues without authority
→ Be more confident in your presentations
Frequently Asked Questions
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The core topics of our workshops and courses are Product Discovery & Lean UX, Lean Product Management, Objectives & Key Results and Storytelling for Great Presentations. We are always evolving and adding new workshops to our offerings.
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Yes. We offer certificates of completion for each of our courses.
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We can train groups from 5 to 500 people.
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Depending on the course, training can range from a 90-minute workshop to multi-day, hands-on sessions. For larger and more complex organizations we also offer multi-week learning journeys that blend instruction, practice and coaching.
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We’ll guide you through everything. We recommend starting by identifying the teams or roles of the people attending. Then ensure they have access to the required tools and come prepared with an area of work they’d like to improve. This will make the training more practical and relevant.
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We use Mural and Zoom
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We offer both. While most of our programs run online for global teams, we also provide in-person workshops and customized training for organizations upon request.
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Yes. Several of our core courses are available in a self-paced format, and we continue to expand that library so teams can learn on their own schedule.
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Yes. We can deliver training in several languages through our global network of instructors. Let us know your language needs and we’ll match you with the right trainer.
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We don't just teach theory. We teach from experience. Our workshops, courses and talks focus on real-world challenges because we've done the work. We're practitioners first and have the experience (and scars) to prove it.
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Yes! We’re practitioners, we’ve done this work. It’s not hypothetical, we’ve created OKRs in action and led teams that have worked this way. Contact us to explore how we can help.
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We work with a global network of Certified Training Partners. Experienced coaches, trainers and practitioners who deliver our courses in multiple time zones and languages. Our CTPs are trained in our proven methodologies and use our expert-designed materials to deliver high-impact, hands-on learning.
This model lets us bring world-class, customer-centered training to teams around the world while keeping the quality and approach we’re known for.
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Of course we can. AI is a powerful technology, and we’re excited to help teams learn how to use it effectively so it actually returns on investment and does the things you need it to do. Our approach always starts with the fundamentals: staying customer-centric, solving real problems and sensing and responding our way to the best solution.
Sometimes AI is the right answer and sometimes it isn’t. We teach teams how to figure that out and how to deploy AI in ways that create meaningful value. So yes—the answer is absolutely yes—and it reflects the core of our philosophy.
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Yes. We have built and delivered multi-cohort, multi-year training programs for large organizations, reaching thousands of employees. We tailor programs to your goals, structure and scale. To begin, contact Aida at aida@senseandrespond.co and we’ll get back to you ASAP.
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We’ve worked extensively in regulated environments, including financial services, pharma, health care, government, infrastructure and cannabis. We understand compliance requirements and know how to help teams work effectively within those constraints.
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The cheetah. Obviously.
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African or European? (A reference from Monty Python and the Holy Grail.)
These are the most common questions we hear as people are selecting training for themselves or their teams. If you don’t see your question answered here, please contact us.
NOT SURE WERE TO START?
Use our handy chatbot to determine which topics or formats work best for you. Or contact us, we’re happy to help.
Contact us.
Trusted by Teams Worldwide
SUCCESS STORIES
NICOLE GERHARDT
CHIEF HUMAN RESOURCES OFFICER, TELEFÓNICA DEUTSCHLAND HOLDING AG
“Jeff Gothelf is a true agility expert: a great teacher, storyteller and consultant. He worked with our entire top and middle management to evolve agility thinking in our
organization. He provided the ground for improved cross- functional collaboration and outcome orientation.”
Let's Learn Together
Whether you're an organization seeking transformation or an individual looking to grow, we're here to help.